Federal Student Aid

I contributed to the redesign of the Federal Student Aid website (formerly StudentLoans.gov), focusing on improving accessibility, visual consistency, and user engagement for millions of students navigating loan applications. My role included redefining the color palette to meet federal accessibility standards, creating a complete set of custom icons to modernize the visual system, and refining layout and navigation patterns to simplify complex information. The redesign helped make the platform more approachable, trustworthy, and user-friendly for a diverse national audience.

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AT&T - Agent User Research

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International Title & Escrow