Designing clarity with empathy — building thoughtful digital experiences by day, exploring nature and new perspectives by weekend.
I’m a Product Designer with roots in graphic design and over a decade of experience crafting intuitive, human-centered digital experiences across fintech, telecom, and government sectors. My career began in visual and brand design — creating logos, layouts, and digital identities — and gradually evolved into a deep focus on user experience and product strategy.
Currently, I lead product design at Freddie Mac, where I’ve driven key initiatives such as the company’s first external mobile app and established scalable design systems that unify experiences across web and mobile platforms.
Previously, at Asurion, I led UX research and design for T-Mobile, AT&T, and Verizon call-center agent tools — applications used daily by thousands of frontline agents serving millions of customers. Through usability testing, research, and iterative design, I helped streamline workflows, improve accessibility, and reduce customer handling time.
Before that, I contributed to numerous government projects during my time at Accenture and BAM Technologies, designing and modernizing web applications for agencies that serve large public audiences. These experiences deepened my understanding of accessibility, large-scale system design, and the impact of thoughtful UX on complex infrastructures.
I believe great design lives at the intersection of empathy, logic, and craft — where business goals, usability, and visual harmony come together seamlessly. Whether optimizing enterprise workflows or shaping mobile interactions, I strive to create experiences that make technology feel simple and empowering.
Outside of work, I recharge through photography, camping, cycling, and drone flying — finding inspiration in light, nature, and perspective. Much like design, these pursuits remind me that exploration and curiosity often lead to the most meaningful discoveries.
Work Experience
Freddie Mac — Lead Product Designer (Jan 2020 – Present)
Asurion — Senior Product Designer (Nov 2017 – Jan 2020)
Accenture Federal Services — UX Designer (Oct 2014 – Nov 2017)
BAM Technologies — UX Designer (Jan 2013 – Oct 2014)
Asurion (New Corp) — Graphic & Web Designer (Aug 2012 – Dec 2012)
Gimga Design Group — Graphic & Web Designer (Aug 2010 – Feb 2012)
The Push Group — Graphic Designer (Jan 2010 – Jun 2010)
Education
Rensselaer Polytechnic Institute (RPI) — Troy, NY
B.S. in Communication
Concentration: Graphic Design – Theory, Research, and Practice